Terms of Service

1. Service Description

RoadPay Advisor provides an online information and coordination service for road assistance services within Austria. Our platform aims to offer transparency regarding road assistance pricing, guidance on toll payment, and information on vignette requirements. We facilitate access to information about various breakdown recovery and roadside help providers, helping users understand their options and potential costs. It is important to note that RoadPay Advisor does not directly provide road assistance, towing, or repair services. Instead, we act as an intermediary for information dissemination and, where applicable, coordination of initial contact with third-party service providers. Our role is to empower users with knowledge to make informed decisions regarding their roadside needs in Austria. The services offered are strictly informational and coordinative, designed to assist users in navigating the complexities of roadside incidents.

The information provided includes, but is not limited to, general cost estimates for common road assistance scenarios, geographical coverage of various services, and procedural advice for managing a breakdown or accident in Austria. While we strive to present comprehensive data, the ultimate decision and responsibility for engaging a specific service provider rest solely with the user. We do not endorse any particular provider over another but aim to offer a broad overview of available choices. Our coordination service, if utilized, involves connecting users with relevant service providers based on their stated needs, without dictating the terms of engagement or assuring service availability or performance.

2. General Disclaimer

The content provided on the RoadPay Advisor website, including all textual, graphical, and informational elements, is for general informational purposes only. It is not intended to be a substitute for professional roadside assistance provider services, emergency services, or expert advice. In situations involving immediate danger to life, limb, or property, or any other emergency, users must always contact official emergency services (e.g., 112 in Austria) directly. RoadPay Advisor does not provide emergency response services.

The information presented is designed to assist users in understanding potential options and considerations for road assistance in Austria. It should not be considered as professional advice, a recommendation, or an endorsement of any specific action or service provider. Users are encouraged to conduct their own due diligence and seek direct consultation with service providers to confirm details, availability, and specific pricing relevant to their unique circumstances. Any reliance you place on the information found on this website is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of its contents.

3. No Warranty for Accuracy or Completeness

RoadPay Advisor endeavors to maintain accurate and up-to-date information on its website. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Road assistance services, pricing structures, and regulatory requirements (such as toll payment and vignette rules) are subject to change without prior notice. Therefore, any reliance you place on such information is strictly at your own risk.

We are not responsible for any errors or omissions, or for the results obtained from the use of this information. While we strive to ensure the information is correct, factors such as real-time service provider availability, specific vehicle conditions, and dynamic pricing models mean that the information may not always reflect the exact situation at the moment of a user's inquiry. Users are strongly advised to verify all critical information directly with service providers or official authorities before making any decisions or commitments.

4. Limitation of Liability

To the fullest extent permitted by applicable law, RoadPay Advisor, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Specifically, RoadPay Advisor shall not be held responsible for any delays, unsatisfactory outcomes, or any other issues that may arise from services coordinated or engaged through information obtained from our platform. Our role is limited to providing information and initial coordination. The performance and quality of breakdown recovery or roadside help services are the sole responsibility of the third-party providers. We do not assume any liability for the actions, omissions, or negligence of these independent service providers. Users acknowledge and agree that any engagement with third-party providers is at their own risk and subject to the terms and conditions of those providers.

5. User Responsibility and Emergency Procedures

Users of RoadPay Advisor bear full responsibility for their actions and decisions based on the information provided. It is imperative that users prioritize safety and adhere to all applicable traffic laws and emergency procedures. In any life-threatening situation, or an incident involving serious injury, fire, or immediate danger, the primary action must always be to contact official emergency services directly by dialing 112 (the pan-European emergency number) or other relevant local emergency numbers in Austria. RoadPay Advisor is not an emergency service and should not be relied upon for immediate critical response.

Before utilizing any information or attempting to coordinate services through our platform, users are responsible for verifying their location, assessing the safety of their situation, and ensuring that their actions do not endanger themselves or others. Users must also ensure they have appropriate authorization or ownership of the vehicle for which they are seeking assistance. Any costs incurred for road assistance or related services are the sole responsibility of the user, unless otherwise covered by their own insurance or membership agreements. RoadPay Advisor does not cover service costs.

6. Intellectual Property

All content, features, and functionality on the RoadPay Advisor website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, are the exclusive property of RoadPay Advisor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The brand name "RoadPay Advisor" and its tagline "Understanding road assistance costs and payment options in Austria" are trademarks of RoadPay Advisor.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal, non-commercial use only, subject to these Terms. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally permitted by standard web browser functionality for personal viewing. Any unauthorized use of the content or trademarks is strictly prohibited and may result in legal action. This includes, but is not limited to, scraping, data mining, or any form of automated collection of content without explicit written permission from RoadPay Advisor.

7. Changes to These Terms

RoadPay Advisor reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes by posting the new Terms on this page. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the service.

It is your responsibility to review these Terms periodically for any updates or changes. The date of the latest revision will be indicated at the top of this page. Continued use of the RoadPay Advisor website after any such changes constitutes your acceptance of the new Terms. We recommend checking this page regularly to ensure you are aware of the current provisions governing your use of our platform.

8. Applicable Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall be exclusively settled by the courts located in Klagenfurt, Austria.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.

9. Prohibition of Unlawful Use

You agree not to use the RoadPay Advisor website for any purpose that is unlawful or prohibited by these Terms. You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.

Prohibited activities include, but are not limited to, attempting to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any RoadPay Advisor server, by hacking, password "mining" or any other illegitimate means. You also agree not to transmit any "junk mail," "chain letters," "spam," or any other unsolicited mass e-mail or advertisements, or to collect or harvest personally identifiable information, including account names, from the website.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +43 463 890 107
• Address: Bahnhofstraße 33, 9020 Klagenfurt, Austria